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Omar-Almufti
Level 1

Introduction to QuickBooks Online is not working

Introduction to QuickBooks Online training won’t load. Shows {{item.term}} placeholders or error ‘MissingKeyMissing Key-Pair-Id’. Tried Chrome/Edge, cleared cache, allowed cookies.”
1 Comment 1
CharmieH
QuickBooks Team

Introduction to QuickBooks Online is not working

We genuinely appreciate your proactive efforts, Omar, in carrying out the browser troubleshooting steps to access the Introduction to QuickBooks Online training.

 

Since the issue persists, I recommend contacting our Live Support team. They have the necessary tools to securely review your account and determine why the Introduction to QuickBooks Online training is not loading. They can also advise you on the next possible steps to resolve this issue.

 

Here's how to connect with them:

 

  1. Sign in to your QuickBooks Online Accountant account.
  2. Click the (?) Help icon.
  3. Select Contact Us.
  4. Enter your concern, then click Continue.
  5. Choose a way to connect with us:
  • Start a Chat with our live expert
  • Get a Callback from our live expert

 

To find the best time to call, please visit this page to check our support hours: Get help with QuickBooks products and services.

 

Feel free to use the Reply button below if you need further assistance.