Hi,
I understand how it feels when QBO automatically changes the sales tax rate of the items based on location every time your transactions are imported from your third-party system. I can also imagine the inconvenience and the effort it takes to manually change the rates back to original. However, know that we are unable to turn off the "based on location" feature. Therefore, I'm inviting you to submit feedback on this matter. This way, our engineers can consider making changes in future updates.
Here's how:
- Go to the Gear icon.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
Please don't hesitate to reach out to me if you have other tax-related concerns in QuickBooks. Your feedback is valuable, and I appreciate your understanding as we work towards improving our platform.
