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Hi there usersoulfriendsclean,
Tips are an important portion of income for many businesses, so I know how crucial it is to have the correct steps to record those tips. While there isn't a specific feature or field built-in to QuickBooks Online for this purpose, there's a step-by-step process you can follow to set up tips. Let me go over this with you.
Recording the tips you and your employees receive starts with creating a specific liability account for Gratuity or Tips. Once that's done, you'll want to set up a Product/Service item to represent your Tips or Gratuity. You can then add this amount directly to your employee's cheque, or directly within a sales transaction. The full step-by-step guide for this process can be found in the article below:
If your customer has overpaid on an Invoice and asks you to keep the extra as a tip, here's how to Record an invoice overpayment as a tip.
If you have further questions about this process, don't hesitate to reach out again here in the Community. I'd be happy to assist you should you need it. Have a great week!