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Replying to:
ChristieAnn
QuickBooks Team

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Hi there, PuzzleCoffee.

 

I suggest contacting our QuickBooks Support Team to delete the two returns that you prepared in the system. They can pull up your account and have the tools to unfile the return for you.

 

Here's how to contact them:

 

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about VAT returns.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

7. Select how you want to contact them and fill in the information.

 

The reason the system doesn't have the adjustment, it's because the VAT return was marked as filed already. That being said, once our support unfilled your return in our system, you'll now have the option to make vat adjustment. Then, use the VAT Credit to post the right amount paid on the tax.

 

I've attached a screenshots below for visual references.

 

TAX1.JPG

 

tax2.JPG

 

Please check this article to see information on what happens after you enter a tax adjustment: Track tax adjustments.

 

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.