Thank you @BigRedConsulting !

@Nick_M I have spent hours on the phone with support on this. 3 separates calls all above 90 minutes to the extent I had to hang up because I cant afford to lose any more time.

Respectfully, I dont see any reason why this cant be advised via a simple list of steps. It's not unique to my QB file. QB support is not efficient hence why I've turned to the community. Im pretty sure I have a case open still that no one has followed up with me on.

How do we remedy?