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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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OlAl
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Hello Pabz,

Thank you for responding to my question.

What was happening before I turned off Automatically Credit in Account Settings was:

 

For one particular customer, every time I opened up an outstanding invoice for that customer because I wanted to indicate a newly received payment made that day, the invoice would already be marked "Received payment" usually in the full $ amount and with a supposed date of receipt for which I know there were no checks actually received on that supposed date.

 

So, as I said, I undeceive the erroneous payment, which clears invoice back to outstanding, and then the outstanding invoice I "receive" the actual payment .      

 

However, this cycle repeats itself when I open another outstanding invoice for the same customer.   An invoice I know is clearly still outstanding yet mysteriously has been "received payment".

 

Appreciate your enlightening me as to what is going on.  

Thanks,

OlAl

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