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SALE EXTENDED 70% OFF QuickBooks for 3 months* Ends 12/8
Buy nowHello Pabz,
Thank you for responding to my question.
What was happening before I turned off Automatically Credit in Account Settings was:
For one particular customer, every time I opened up an outstanding invoice for that customer because I wanted to indicate a newly received payment made that day, the invoice would already be marked "Received payment" usually in the full $ amount and with a supposed date of receipt for which I know there were no checks actually received on that supposed date.
So, as I said, I undeceive the erroneous payment, which clears invoice back to outstanding, and then the outstanding invoice I "receive" the actual payment .
However, this cycle repeats itself when I open another outstanding invoice for the same customer. An invoice I know is clearly still outstanding yet mysteriously has been "received payment".
Appreciate your enlightening me as to what is going on.
Thanks,
OlAl