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rkbuddha13
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I am getting frustrated with this issue on not being able to export to excel (grayed out options).  Everything worked fine for the years I have used QB's until a couple months ago.  So something changed in the last couple months either with QB's or MS Office.  Given QB's propensity to force upgrades on customers by eliminating features I am more inclined to think QB's changed (usually every 3 years which we are at).  Plus I have had zero issue with running MS Excel.  After working with QB's support team, I was told it is a Microsoft Office issue and contact them.  Unfortunately, getting in touch with anyone from MS Office support is near impossible let alone getting support on MS Office 2010.

 

I have tried everything listed in the thread.  Here is my profile:

QB's Desktop 2017 Premier

MS Office 2010

Windows 10

 

I have uninstalled and reinstalled both applications.  I have tried installing MS Office first and second, 32-bit version and 64-bit version.

I have tried repairing both, updating both, changing UAC, unchecking options, etc...

I have lost count on the number of restarts. 

 

Not sure if this helps diagnosis but when i go to QB's, click reports, select create new worksheet, it creates a new MS Excel background process.  But worksheet options are grayed out.  Maybe it is creating the process for the .csv file, not sure.

 

Please help.  We need this capability.

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