It has been years.  Such a simple request, we constantly have to edit estimates or invoices because we forgot the phone number.  We only collect email, phone and name when we add a customer. No I don't bother to double entry this information in address block.  It's a poor workaround, and we created boxes on the forms, but there is no way to auto populate. We are always finding that we have to go edit every estimate or invoice and add this informantion in manually.  It was ok as a workaround for a couple of years, but it's been numerous years.  When I select the name of the customer, the fields "Phone Number" and "Email Address" should auto populate on the forms.

Stop adding features and start fixing the basic expected functionality.  I have created tickets for issues that are broken in My version of QBO only to be added to a query for over a year and then receive an email  that there is no fix and it affects only a small amount of people.  Irratate enough people and other options are starting to look good.