Congratulations! On your 5 year anniversary of not solving the problem. You type the same dribble over and over again. Tell you what. Why not write a post that breaks down the technical reasons as to why each bullet point would "A" fix the problem and "B" cause the problem. But you can't. Can you? Because you don't know why. If you did. The developers would have fixed by now. I have spent countless hours with tech support. That cannot be cheap. If you put more money in development and testing you would get it all back and more in support savings. Sadly you'er like Microsoft. Your market share is such that you don't really need to care.