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Hi there, Jane. Thank you for participating in this thread.
I can help you remove the balance forward from all your invoices. Let me provide you with the steps to do so.
Here's how:
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Go to the Gear icon, then click Custom form styles.
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Choose the template you've used, then under Action, click Edit.
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Under Design, click Change up the template, then select Airy new.
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Select Content, then click the body of the sample template.
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Uncheck the box for Show on invoice below the Account summary section, then click Done.
After editing the template, be sure to use the updated version to avoid displaying the balance forward.
I've also attached a screenshot for your visual reference.
Additionally, you can check this article for you to learn how to send customer statements: Create and send customer statements in QuickBooks Online
In addition, you can also check out this article you learn how to create purchase orders: Create and send purchase orders in QuickBooks Online
If you have further concerns with managing your invoice, feel free to leave a comment. The community is here to help.