I completely agree this is complete and total BS. I'm paying for a child subpar service that gives me the "simple" solution and only using the payroll solution so I can have a decent filing cost for my contractors 1x a year for almost 100$ just to have the mess of a discussing export. I feel for everyone selling products as we have productized services so even dealing with 100 items still SUCKS. Also, quick tip if you have chase business ditch the 5$ a head charge from the fee and go chase for the ACH at least that charge $2.50 to save a little seeing as we can't get the most simple requests. I feel like this is the Clickup of Accounting.