Thank you for following the troubleshooting provided above, @technologyhandym.
I recognize the importance of adding a signature to an invoice. To have you back to business is our priority. That's why connecting to our Support Team is the best option for now.
As much as I want to help you, we need more information to fix this. Our Support Team can determine why the Get signature feature in the mobile app is missing. You can also request a screen-sharing to ensure you're in accord.
Here's how:
- Go to the Help icon and choose Search.
- Click the Contact Us button and enter your concern.
- Press Continue.
Visit this page for other ways of connecting with our representatives: QuickBooks Online Support. It contains the contact number you can use to call us directly.
If you need to look at the status of your invoices on the go, refer to this guide: Track the status of invoices in the QuickBooks Online mobile app.
Feel free to share any other concerns about invoices in this thread. I'll be here to answer them for you. Stay safe.
