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Buy nowI appreciate you for double-checking the deposit transaction window in QuickBooks Desktop (QBDT), KS2511. Let me provide some troubleshooting steps to get around this issue,
If you haven't tried running the Verify and Rebuild data tools to get this resolved, we can perform this to verify and resolve the most commonly known data issues within your company file. But beforehand, please make sure that your QBDT is up-to-date. This way, you'll always have the latest features and fixes.
Then, follow these steps to proceed to verify data:
After that, here's how you can rebuild the data:
However, if performing these steps doesn't fix the issue, you can also try the File Doctor to fix company file issues in QBDT. For a step-by-step process, feel free to utilize this article: Fix company file and network issues with QuickBooks File Doctor.
I'm also adding this article for additional troubleshooting steps that will help you fix this issue: Fix data damage on your QuickBooks Desktop company file.
Keep me posted if you need a hand with other QuickBooks-related concerns. I'm always here to ensure your success. Have a great day!