I wish you didn't have to go through some issues while using the program, Lorry Marie.
We're receiving reports that other users are getting this issue as well. We would like to inform you that this has already been reported to our Engineering Team. While they do, I would advise you to get in touch with our QuickBooks Support. This way our engineers can add your account information to the list of affected users . Any progress will be communicated via email.
Here's how:
- Go to the Help icon.
- Select the Search tab and click Contact Us.
- Enter a brief description of your concern.
- Hit Continue.
To ensure we address your concern on time, check out our support hours.
Moreover, please see this article for more details on the various file types that you can attach to any transaction in QuickBooks, as well as factors to keep in mind while emailing them: Attachments in QuickBooks Online.
I’ve added this guide in case you‘d like to add specific information to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. It includes instructions about changing email messages and setting a default custom template.
If you have any other questions or concerns besides attachments, please don’t hesitate to add a comment below. I’ll be here. Have a great day, and always take care!
