Hi mattstas1234,
I appreciate your effort to troubleshoot this behavior and even went through your email to resend overdue invoices. However, it's best to contact our QBO Support at this point because the initial steps you took, which we would also advise from here, did not resolve the issue. They can use more tools to take a closer look at this behavior and gather more data to further investigate it.
- Click on Help and click the Search tab.
- Click Contact Us at the bottom.
- Enter something like invoice reminders not sent and click Continue.
- Choose Start a chat or Get a callback.
On the other hand, you can visit the main support page and click More Topics if you want to see some references for QBO.
Rest assured that we'll resolve this issue. Feel free to start another post if you have another concern or go back to this thread if you have other questions about the reminder.
