Allow me to join the conversation and help with your questions about transactions in the Chart of Accounts, vestaviat.

I'd also like to ask if you're using a single account for receiving payments? Please know that the Chart of Accounts will list transactions based on the accounts that are used on them. For example, all invoices are reported and listed under the Accounts Receivable account regardless of the name of the customers attached to them. 

Payments on the other hand will be listed or reported under the accounts that is used to receive them. 

You'll wan to run a Transaction List by Customer report. This will let you see a list of transactions that are grouped according to customer's name. Here's how:

1. Go to the Reports menu and look for  Transaction List by Customer.
2. Click the drop-down list for Group by and select Customer.
3. Select Run report.

I'd like to share these references as well about managing Chart of Accounts in QBO:

• Use Account Numbers in your Chart of Accounts in QuickBooks Online
• Find, Review, and Edit Transactions in Account Registers in QuickBooks Online

Don't hesitate to always ask questions in the forum if you need more help from us.