Hello there, ec13.

I appreciate you for getting back to us.

Since the invoice was paid through the link, I'd recommend reaching out to our  Merchant Services Team. An agent can verify the charge.

Feel free to check these references for more information about processing payments:

• Find out when QuickBooks Payments deposits your money
• QuickBooks Payments Deposits FAQs

I'll be around whenever you have other concerns. Keep safe!