Hi, @RJC.
I want to ensure you'll be able to email your pay stubs and any other documents from QuickBooks by sharing some additional troubleshooting steps to isolate the issue.
Usually, QuickBooks shuts down immediately with or without an error message when there are issues on the computer itself or by how QuickBooks interacts with your system. Make sure to always update your QuickBooks Desktop to the latest release as it becomes available to ensure you have all the updated components.
To isolate the issue specific to emailing paystubs and other transactions, you can perform the following:
- Add QuickBooks Firewall Exceptions
- Update Microsoft Windows, Microsoft Office, and Outlook
- Set up again your email service
- Disable your virus protection momentarily.
- Restart your computer and check if the issue is fixed.
You can also verify and rebuild your data to identify and resolve the commonly known issues within your file.
In case you're getting the same result, I would suggest reaching out to our Support Team for further assistance. This way, a live representative can look into your account securely and run an investigation about this error.
On the other hand, you can get more tips about sending pay stubs from this article: Email pay stubs from QuickBooks Desktop.
Please keep in touch if you need more help with this. I'm determined to get this fixed for you. Have a great weekend!
