Welcome to the Community, @ccmagna1.
I appreciate you following this thread and for doing the steps provided by my colleagues above. Let me add some information and make sure you'll be able to change the account of your invoices.
As mentioned above, you can change the invoice account under Products and Services from the Gear icon. Then, you can tick the checkbox beside Also update this account in historical transactions.
This box is only available for Services and Non-inventory types. Since you can't see the box for the Service type, we can perform basic troubleshooting to fix this.
Let's start by logging in to your account using a private browser to know if this is a browser issue, as also suggested by one of my colleagues ShiellaGraceA.
Here's how:
- Ctrl + Shift + N for Google Chrome browser
- Ctrl + Shift + P for Mozilla Firefox browser
- Command + Option + P for Safari browser
If the tickbox is available using a private browser, we can now clear your browser's cache.
Follow the steps using Google Chrome:
- Open Chrome.
- Click More.
- Choose More Tools, then Clear browsing data.
- Add a time range. Select All time to delete everything.
- Check the boxes next to Cookies and other site data and Cached images and files.
- Select Clear data.
I'm also adding these articles as your reference in tracking your inventory and financial reports:
I'm always around if I can be of more help. Leave a comment below.
