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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
DebSheenD
QuickBooks Team

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Hello, LEAS_SM.

Thank you for sharing your concern here in the Community.

There are times that during the upgrade to QuickBooks 2021 memorized reports are not working, as I checked on the records there's an open investigation about this. Our engineering team is engaged and working to resolve this.

I do have  steps here that we can follow to fix this:
 

Re-sort the Memorized Reports list.

  1. From the Reports menu, select Memorized Reports, then choose Memorized Reports List.
  2.  Go to Memorized Reports, then select Re-sort List.
  3. Select OK when you get the prompt "Are you sure you want to return this list to its original order?"

You can also check this article for additional steps that you can follow when a memorized report does not open or opens a different report.

Don't hesitate to comment if you have other questions. Have a nice day and stay safe.

 

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