This is not the kind of service we want you to experience, aaaaaadc.
I appreciate for performing all the troubleshooting steps above provided by my colleagues. I'm here to ensure that you'll be able to export a report to excel seamlessly.
We can proceed to uninstall and reinstall your QuickBooks desktop. Thus, performing this process, we need to prepare the license and product number. Then create a backup in case there is unusual behavior happen when installing your QuickBooks.
We advise meeting the system requirements to ensure the application is compatible with your setup and will help avoid problems when installing and using it. You can read through these articles for more information about it:
Since you've mentioned, you have QuickBooks 2016 and 2019. QuickBooks no longer supported this software. It could be one of the possible reasons why you're having difficulties exporting your report. You can read through this article about new policy in QuickBooks: QuickBooks Desktop service discontinuation policy and upgrade information.
That's it! I'm still here to help you more if you have additional question about QuickBooks Desktop. Just drop a comment below. Have a good one.
