Hello there, @aaaaaadc.
I appreciate the details you've shared with us. Since you've already done all the possible solutions about the worksheet being grayed out. I'd recommend speaking to our customer care team. They have specialized tools to help further on what are the other workaround that can be applied.
Here's how to contact them:
- Go to the Help, press F1, or select QuickBooks Desktop Help.
- Select Contact us and follow the on-screen details to get connected to an agent that will assist you.
I'd also suggest checking the support hours before contacting our customer care team so that you'll know the best time to call at your convenience.
I'll be around if you have other concerns or questions. Let me know in the comment section. Have a good one.
