Payments are on hold as we review transactions to ensure everything is alright, South. I'll direct you to the appropriate department to further check the status.

A hold indicates that our security team is still confirming its validity. This is an essential step to protect the interests of all parties involved in the payment process, ensuring a transparent transaction.

You'll want to check your spam folder for any missed emails. If you still can't locate it, I recommend contacting our Payments Live Support Team for further assistance in releasing the funds.

Regarding your concern, Ashcakes722, your account will be placed on hold if your bank returns the debit due to an issue. We will send an email to the payroll admin containing a code and instructions on how to resolve the problem.

If your administrator can't see the notification in the inbox, spam, and junk folders, I suggest reaching out to our Payroll Live Support Team. This way, they'll be able to pull up your account and assist you further regarding your payroll liabilities.

Moreover, after successful customer payments and payroll, it's important to categorize your transactions to maintain accurate financial records. 

Whenever you require additional assistance regarding customer and payroll entries, please comment on the details below. I'm always around to lend a hand.