I share your concern, Borenboe. As someone who understands the role of QuickBooks Online in handling our finances, the inability to access your account and funds is deeply concerning. Please know that I'm committed to ensuring you are directed to the appropriate support team to resolve this matter as swiftly as possible.

Account closures can happen for various reasons, typically linked to security measures or compliance protocols designed to protect your account and financial information. To better understand the circumstances surrounding your account closure and the hold on your funds, I encourage you to contact our Live Payment support team again.

They have advanced tools and resources that allow them to investigate your case thoroughly in real-time. This will ensure you receive the most accurate insights and immediate assistance tailored to your needs.

Here's how to connect with them:

1. Inside QuickBooks Online, navigate to the Help menu.
2. Select the Search option and type "contact support".
3. Choose the Contact Us tab at the bottom.
4. Enter the question, keyword, or topic you need help with.
5. Follow the prompts, then choose e away to connect with us.

Alternatively, you can find the contact number in this hyperlink under the "I've tried all of the self-help options and still can't sign in" option.

Once you regain access to your account, I’d like to share these valuable resources to help you manage your account access and run reports for your financial management:

• Add and manage users
• Run a report

We want you to feel supported during this time, Borenboe. As your QuickBooks support team, we are focused on helping you resolve this situation and regain access to your account. I’ll ensure this conversation remains open for any future discussions.