Hi LauraMNAQ, 

I'll do all that I can to help you record these PayPal transactions. 

Can you please let me know if you're using the Canadian version of QBO, or the US version? It'd also be useful to know if you have PayPal set up to import into QBO, or if you're just entering the transactions manually while referencing the PayPal statement. 

Please reach back out with this new information, and I'll guide you in the right direction from there.