I feel like Bill Murray in Groundhog’s Day.  This time, we spoke with another “agent” that spoke decent English and told us she would research further and get back to us.  This, after spending an hour+ re-explaining our experience with QB/GreenDot/intuit… again.  

Apparently our account has been flagged as “un-scalable”, as in “ignore them”… but somehow we got an agent to say “escalate this again” as if they were magic words in order to further look into why they are held  if our $$$.  More to come.  Please reach out with your story David AT Helifox DOT com …