Felt I should update yout the reader. All of the funds that were withheld are now in my bank account. The problem is solved and the scary parts are over. It's a relief for sure. My nerves have calmed as this stressful situation is behind me. It's amazing how much a person's mindset, words, and actions can change in these desperate situations. I assume this is why you can't speak directly to the Risk people. Must be a rough job.