I have been getting this error:

"There was an error communicating with the QuickBooks Payments Service.  Please try again later."

for 3 MONTHS since buying the software. I was told I could take payments using a "merchant services" features and have been unable to do so. What is going on with this issue? Intuit ONLY made $8.8 billion in 2020, you think they could hire a software engineer to solve this problem if it's been ongoing for 3 MONTHS.