I just got scammed by this same group! I called for tech support, they seemed very legit, and helped me solve the problem...but said that in order to fix the problem I needed to pay a 3 year subscription to prevent further problems, which I did. Problem was solved. I paid $3,000.00 for said subscription, However none of this correspondence is shown in my quickbooks account, or with the intuit quickbooks people.  Indian group.  None of the tech numbers work.  The bank withdrawal was for QB Services.  Having to change all my bank info now, SO FRUSTRATING!