If QuickBooks did not make it so difficult to get support, scammers would not have such an easy time. When I tried to get support no one was able to help me. I was transferred to your Canadian branch and when that person realized I was not in Canada he attempted to connect me to the right place and I was disconnected. I spent hours on the phone getting bounced around and no help. When I finally received a call from someone claiming to be from Quickbooks Support I fell for it. I blame QuickBooks/Intuit for this happening. A company the size of Intuit could well afford to go after these scammers and make examples of them. They could also afford to have a decent support staff.