We've been paying for a two user license but have only been able to use one at a time. We've spent hours with tech support but even after escalation no one has been able to fix the issue. It has wasted many hours and caused a huge disruption, yet even though quickbooks can't resolve the problem they refuse to refund the additional money that we pay for something that we've never been able to use. Like everything else with this company, be cautious because they will scam you in any way they can and they couldn't care less about loosing customers.