I am shocked that this thread is still going on. I have been working with Intuit Software for 10 years as an IT / Software Engineer and this has been one of the largest mistakes made by Intuit. Customers already feel insecure about their own employees having access to their information but now Intuit wants to force access upon its customers. It doesn't help that when my customers call Intuit for support, they get inexperienced Customer Support "professionals" that barely speak any English which raises a whole separate level of distrust for Intuit.

This policy is absurd and I have been asked a number of times now to find different software that I can migrate their data to. I should be excited for the work but as someone who uses QuickBooks myself, this is an utter disappointment and embarrassment. I can't even open QuickBooks without internet or my software crashes and has caused data corruption at least twice in the past week.

Congrats, Intuit, on forcing a policy that will cause a huge loss in business. Especially with all the hacks going around in the news on large companies that you don't rank anywhere near (eg SolarWinds).