Hello Quickbooks support

This is not solved. You blew off your customers by saying "This is how is works, and here is a knowledge base article that is not relevant to the problem"

Give us the professional courtesy by at least marking the resolution as "Enhancement"

I've  worked in software. I know the vendor / customer game of solution versus enhancement. But treat us professionally please. And please include the priority of enhancements. Again, I've worked in software, I know you can't provide a delivery date, just give us an idea of how QuickBooks see the importance of the Enhancement.