Sorry for the late reply. It's been busy here, so this fell of my radar for a bit. This is why QuickBooks Online has been such a disaster for me. Any time I try to do something new, it is so hard to figure it out and by the time I get help, something else in my life has exploded.

So, I am stuck in the first set of instructions you give. You say to navigate to My Apps. All I can find is "All Apps", and when I hover over "Time" there is no option for "Go to classic QB time"

For your second set of instructions, I had already changed his email a few weeks ago. I think he is getting all his notifications to his new email, but he has to login with his old email. I think I found where to resend the invite, but it says "remove access" not "cancel invite." I'm assuming that's the same thing. Before I follow through with that, though, I wanted to check what will happen. Will the employee lose any of their data when I cancel and resend? Will this be creating a whole second Workforce account for him, or just changing his email address on his current account? I have had QuickBooks Online mess things up on me so many times, that I don't want to take any chances before I know exactly what will happen.

Thanks for your help.