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ThomasJosephD
QuickBooks Team

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I completely understand how this affects your workflow despite clearing your browser's cache multiple times, smurty.

 

Since you’ve already performed troubleshooting steps like clearing the cache of your browser and the issue persists with the program reappearing after clicking the x button several times, I recommend reaching out to our live expert team. They have the necessary tools to examine this issue more thoroughly and can provide you with a real-time resolution.

 

To connect with our live experts, please follow these steps:

 

  1. Click the (?) Help icon located on the top right corner of the page.
  2. Go to the Search tab, enter your concern, and select Contact Us.
  3. Choose your preferred method to connect:
    • Start a Chat with a live expert.
    • Get a Callback from a live expert.

 

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  • QuickBooks Online Simple Start, Essentials, Plus, and Solopreneur:
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