Hello there, newbie454.

Thanks for coming in and sharing your experience with us. 

My colleagues and other QuickBooks users provided some great information and suggestions on how to deal with fraudulent acts.

We have developed a new way for our customers to reach us. This is the Call Me Back option where QuickBooks specialist personally initiates the call. 

As mentioned above, outbound calls from a QuickBooks representative should not ask for any personal information. Though it's good that you disconnected the call immediately, I'd still recommend you report any suspicious calls and fraudulent acts to our Intuit Security team.

Here's how:

1. Go to this link: https://security.intuit.com/.
2. Click Contact Us.
3. Look for Report a fake email (or phishing email) and click on it.

For any QuickBooks Desktop concerns, here'a a reliable link to reach us out: Contact the QuickBooks Desktop Customer Support Team.

Also, the Community always has your back and I'd be delighted to help should you have any QuickBooks related questions.