Hey there, @brianBRP. 

Thanks for chiming in on this thread. 

We want to reassure you that our Support Team would never ask for your password, and we recommend not sharing it to anyone. If you think an email or phone call may be a scam, you can always get in touch with our Customer Support Team yourself by using the following steps listed on this link below: 

Contact Us

In addition, our security site has some helpful information on how to protect your account information and the measures we take to keep it safe. 

Feel free to come back if you have any other concerns. We're always here to help!