I am pretty sure QB is pushing me to change to another software provider.  Between the shipping manager upgrade being a total cluster, and after speaking with our QB account rep and being told that we were being over charged for years, they gave me a refund and locked me in on a new rate for 2 years.  Low and behold, this months subscription was increased by $200 / mo more.  I feel pretty used and abused at this point.  Sorry to vent, but I know many of you here have the same sentiment.  This is QB Enterprise, been a customer since QBE 2011.