When I pointed out that the cost of QB would go from $400-$500 per three years to a minimum of $1,200 depending on if I want ANY FEATURES, the representative was silent. I pay around the same amount for a different vendor, Freshbooks, but I would pay another organization even more when as a loyal customer they stick it to us in this way. I dont do it to my clients and I dont expect my vendor to do it either BUT they did and I am no longer using them. Really bad decision from upper management but they really dont care because it is not about the customer anymore, it is about the beans being counted "Bonus time execs, BONUS TIME".