SALE EXTENDED 70% OFF QuickBooks for 3 months*   Ends 12/8

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
ArielI
QuickBooks Team

Reply to message

I appreciate the steps you've taken to rectify the error message you received when running reports in QuickBooks Online (QBO). I'm here to ensure you'll get past this, @TaylorHeating.

 

Currently, the only way to remove the prompt "Your reports may not display correctly if you're using an outdated version of Google Chrome" is to click the "X" icon in the upper right corner of the message.

 

Since your Chrome browser is already at its latest release, you can disregard the prompt if it shows again.

 

I also recommend contacting our Support Team. They can pull up your account in a secure environment and provide alternatives in removing this prompt message. Here's how to access support: 

 

1. In your QBO account, go to Help (?).

2. Select either of these tabs:

  • Assistant tab and type Talk to a human.
  • Search tab and click on Contact us to connect with a support expert.

3. Start a chat with a QuickBooks support expert online.

 

Additionally, these resources can help improve your QBO experience:

 

 

If you have additional questions about the prompt message or any specific tasks in QBO, don't hesitate to comment below. I'll always be around to answer them at any time possible.

Need to get in touch?

Contact us