Thanks for joining the Community and getting involved with this thread, Bryan Walton.
How you enter your refund will depend on how you recorded the purchase.
There's a few different ways you can record your refund:
- If you enter expenses to write checks
- Record vendor refunds on a credit card
- If you enter bills you plan to pay later
- Deposit a vendor credit when no expense has occurred
If it fits your situation, here's how to record vendor refunds on credit cards:
- Use the + New button, then go to Credit card credit.
- In your Payee field, choose an appropriate vendor.
- From the Bank/Credit account ▼ drop-down list, pick your credit card where you received the refund to.
- Specify a Payment date, Amount, Tax, and Category. The category used here will be your original expense account on the bill.
- Select Save and close.
In the event you don't need to record your refund on a credit card, review our Enter vendor credits & refunds article for detailed steps each other possible scenario. If you're unsure of how to record a vendor refund, you'll want to work with an accounting professional to identify how it should be entered. If you're in need of one, there's an awesome tool on our website called Find a ProAdvisor. All ProAdvisors listed there are QuickBooks-certified and able to provide helpful insights for driving your business's success.
In regard to how to reconcile, I'd recommend reviewing our Reconciliation guide.
I'll be here to help if there's any additional questions. Have an awesome Thursday!
