Hi there, jnzung.
Thank you for posting here in the Community. It's my priority to help ensure your personal information is secured.
I'm glad to know there's no credit card information shared over the phone regarding your QuickBooks subscription. We've received reports from other users concerning scammers impersonating tech support from genuine companies.
Any remote sessions performed during the call should be disconnected or uninstalled to secure your account.
In case you need to reach out to our Support Specialists, you can follow these steps:
- Log into your QuickBooks account.
- Click the Help option in the upper-right corner.
- Enter necessary information and click Continue.
- Choose a way to connect.
I want to ensure that you're able to secure your account, so please feel free to let me know how it goes. If you should have any questions, I'm just a click away.
