Hi, Electrician. I appreciate you reaching out today. I'm here to take care of your online banking concern with QuickBooks Desktop (QBDT) for Mac.
When signing in to your bank, you should be able to enter both the username and password. Since the Password field is not fillable, I suggest performing some troubleshooting steps to isolate the issue.
First, run the verify and rebuild tool. The process will help you fix common data issues in your file that may affect the behavior you're getting.
- Select File, then select Utilities.
- Select Verify Data, then select OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you’re done.
To rebuild your company file data:
- Select Rebuild Data from the Utilities menu.
- QuickBooks will ask you to make a backup before rebuilding your company file, select OK. If you don’t want to do a backup, select Cancel to continue rebuilding your company file.
- If you haven’t set up any backup preferences, QuickBooks will ask you to update them. Select Backup Preferences and edit as needed, then select OK.
- When the backup's finished, select Show in Finder to locate the backup or select OK if you’re done.
- Hit OK when finished.
This material will also give you detailed instructions: Verify and rebuild data in QuickBooks Desktop for Mac.
You can also update your software to get the latest features and fixes.
I'm more than happy to help if you have any other QuickBooks questions. Just leave a comment below. Keep safe!
