Hello there, jahumphreysvm.
I appreciate all of your efforts to fix the error, and for sharing the end result. I'm here to help ensure you can condense your file and transfer it to QuickBooks Online (QBO) smoothly.
Since you keep getting the same error, I suggest getting in touch with our Payroll Support Team for further assistance. One of our specialists will perform a screen-sharing session and review your payroll data from there. When the issue has been identified, they will assist you in implementing the real-time solution.
To get the support information:
- In your company file, go to the Help menu at the top bar and choose Contact Us.
- Type a brief description of the issue, like, payroll error when condensing the company file.
- Click Continue and sign in to your Intuit account.
- Tap the Continue button and choose Continue with my account.
- If you don't already have an account, make sure to create a new account.
- We'll email you a single-use code enter it and select Continue.
- If you have more than one account, select the account you want to use and then click Continue.
- Select to Chat with us or Have us call you.
To learn more about how the Condense Data utility works, click here to view the full details. It includes detailed instructions for running the tool in each QuickBooks version.
Furthermore, these articles describe in detail how your desktop data is converted to QuickBooks Online (QBO), including the migration steps:
Leave a comment below if you require assistance migrating your QuickBooks Desktop (QBDT) file to QBO or have other product-related concerns. I'm always ready to help you. Enjoy your day.
