I have never had the issue I am about to explain - as a matter of fact, as of October 17th - all was fine....unitl.

So this afternoon I type up an estimate on my QBD Premier Contractor 2021 edition. I clicked the "Email" button like I always do, waited for my Outlook to show up and then manipulated any information I needed. However, when I checked my "sent" file - the body of the email was the generic generated message that QB offers. I did this three times...changing the other two times being sent to myself with just "test" in the body of the email, and to no avail, it still was received with that generic generated message. Can anyone please tell me why this has started happening all of a sudden? Again, I have never had this issue. Thank you. Joyce