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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
CharleneMaeF
QuickBooks Team

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This is quite alarming, userjcrabtree.

 

Let's use the Audit Log report to check the activities within your account. Doing so helps us determine if someone edited or added the bills accidentally.

 

Here's how:

 

  1. Go to the Gear icon and select Audit Log.
  2. Click Filter.
  3. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  4. Select Apply.

 

Once you see the user, I'd suggest modifying or deleting their access to your account to avoid this in the future.

 

If you can't determine who made the changes, I'd recommend contacting our QuickBooks Support Team. They have full access to your account and can review these bills. They can also investigate its cause to ensure it won't happen again.

 

Additionally, I've added an article that'll help you customize your user roles to provide individual access for specific tasks: Different Options for Permissions.

 

Please keep us posted on how the process goes. We want to make sure your account is always safe and secure.

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