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I appreciate your immediate response, @Ed 1.
Let me route you to the best support who can check for available discount rates and help you in managing your QuickBooks Desktop (QBDT) subscription and services.
Since the Community is a public forum, and we'll need to collect some personal information to pull up your account, I encourage you to reach out to our QuickBooks Support team. They can check for any available discount rates and provide you with options for managing your account. Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Select the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field and click Continue.
- Choose a way to connect (Chat or Callback).
Also, you may want to check out one of our Help pages as your reference to guide you in managing your payroll account and employee transactions using QBDT Payroll: QuickBooks Learn and Support. It includes QuickBooks Help articles, Community discussions with other users, and video tutorials, to name a few.
Keep me posted if you have other payroll concerns or questions about managing your QBDT account. I'll gladly help. Take care, @Ed 1.