Hello there, Van.

I understand the importance of connecting a PayPal account to QuickBooks Online (QBO).

Currently, we're investigating PayPal issues in QBO. Please be assured that our engineers are working diligently to resolve this problem.

I recommend contacting our QuickBooks Support Team to be added to the list of affected users and receive updates on the investigation's status. Provide investigation number INV-98705 for expedited assistance.

Here's how. 

1. Go to the (?) Help icon.
2. Select Talk to a Human.
3. Enter a short description of your concern.
4. Click on I still need a human.
5. Tap Contact Us to connect with our live support.
6. Choose to Get a callback.

Additionally, I've added these articles about matching and combining multiple transactions into a single record:

• Record and make a bank deposit
• Categorise and match bank transactions

Let me know if you have other questions about connecting PayPal to QuickBooks. I'm always here to help.