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Replying to:
ShiellaGraceA
QuickBooks Team

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Thanks for letting us know about this, @Yachties.

 

Let me help you get in touch with our Customer Care Support so you'll be able to resolved the payment box label. Here's the link: Start Chat.

 

To contact:

 

  1. Go to Help at the top.
  2. Select Contact Us in the Search tab.
  3. Click Start a chat.

 

You can also try other supported browsers and follow the above steps to get hold of our representative. Here are the list browsers:

 

  • Google Chrome: Version 78 or newer
  • Mozilla Firefox: Version 76 or newer. Note: To preview and print forms on Mac OS, you'll also need the Firefox PDF plugin.
  • Microsoft Edge: version 75 or newer
  • Safari: version 12 or newer (Mac only)

 

By contacting, our representative can assist you and investigate further.

 

Here's a link in case you need help with other QuickBooks-related tasks. It has our general QuickBooks topics with articles: Help Articles for QuickBooks Online-International

 

Please leave a comment anytime below if you have follow-up questions. I'll be around for you. Take care and have a great day ahead.