Hi Awais_Financer,

Thanks for joining this thread. It's important you're able to get the support you need for you QuickBooks Desktop account so you can get back doing what you love. I'd be glad to help.

Based on what you've described, I encourage you to reach to our customer support team. They'll be able to point you in the right direction regarding your transactions. You can review this article to contact our customer support team.

Let me know if you have questions, I'll be happy to help.